Did your credit card company miss a zero when entering your last payment? Is there a mystery charge for $3,000 worth of pink flamingoes erroneously assigned to your account? Were your credit card rewards mistakenly sent to someone in Peru? These and other more common everyday mishaps can be resolved with your credit card company, but it is important to use the right methods to do so.
- Do Not Delay – The Fair Credit Billing Act offers significant consumer protections against credit card fraud and other issues, but it is important to act quickly. If a creditor is not notified in writing within sixty days of the incident, you lose many of your protections. Start the process quickly so you have plenty of time to get the situation addressed should it reach the letter-writing point.
from MoneyTips http://www.moneytips.com/how-to-complain-about-your-credit-card
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