Lost luggage or delayed flight? Beware when dealing with Air Canada: Roseman

Air Canada often makes you wait longer than you expect for a reply. And the replies it sends often fall short of the runway.

from TORONTO STAR | BUSINESS | PERSONAL_FINANCE https://www.thestar.com/business/personal_finance/2016/10/05/lost-luggage-or-delayed-flight-beware-when-dealing-with-air-canada-roseman.html